RT Journal Article T1 The role of supply chain integration between integrated information technology and financial performance – a disaggregated framework and findings A1 Ruzo Sanmartín, Emilio A1 Abousamra, Alaa Abdelaziz A1 Otero Neira, Maria Del Carmen A1 Svensson, Göran K1 5306.02 Innovación Tecnológica K1 5304.02 Distribución AB Purpose To examine the role of supply chain integration (SCI – i.e. supplier integration, customer integration and internal integration) between integrated information technology (IIT) and financial performance (FP). Design/methodology/approach An explanatory sequential mixed-methods study was conducted, collecting quantitative data first and then examining the quantitative results with in-depth qualitative data from a sample targeting manufacturing and services firms in Egypt. Findings This study indicates that IIT relates positively to SCI, which in turn relates positively to FP. Main enablers/mechanisms and disablers/barriers for those linkages are identified. Research limitations/implications After establishing the linkages between ITT, SCI and FP in the quantitative phase of research, a qualitative phase based on follow-up interviews provide deeper understanding about mechanisms and contexts behind those linkages. Practical implications Offer firms guidance to assess IIT, SCI and FP. Originality/value With a disaggregated framework of IIT, SCI and FP, this study contributes by answering a need for development of a methodological toolbox of the field in supply chain management, with a rigorous use of mixed method research, as a way of departing from the normal approach to help researchers in providing a deeper and richer understanding of supply chain problems. PB The International Journal of Logistics Management SN 09574093 YR 2023 FD 2023-04-27 LK http://hdl.handle.net/11093/6784 UL http://hdl.handle.net/11093/6784 LA eng NO The International Journal of Logistics Management, 35(2): 483-503 (2023) DS Investigo RD 19-abr-2025