RT Journal Article
T1 Effect of stakeholders-oriented behavior on the performance of sustainable business
A1 Ferro Soto, Carlos Antonio
A1 Macías Quintana, Luz Amparo
A1 Vázquez Rodríguez, Paula
K1 5311.99 Otras
K1 5311 Organización y Dirección de Empresas
AB This study focuses on stakeholder-oriented behavior, throughout organizational culture and organizational behavior, and its effects on the performance of sustainable organizations managed according to Corporative Social Responsibility (CSR) criteria. The investigation demonstrates that the sustainability efforts of a wide range of stakeholders exert various effects on business performance. This investigation tests two integrated conceptual models: (a) Stakeholder Orientation Model estimates the relationships among organizational culture components and their effects on stakeholder-oriented organizational behavior. That is, it estimates the influence of values on norms and artifacts, and their effects on stakeholder-oriented organizational behavior; (b) Performance model estimates the association between stakeholder-oriented organizational behavior and financial and market performance, reputation, and commitment. Using Structural Equation Modelling, both models were estimated from primary data collected from large- and medium-sized multi-sector Colombian companies involved in business sustainability practices. The findings reveal that values are antecedents of norms, but neither values nor norms are predictors of artifacts. Furthermore, norms and artifacts exert direct effects on stakeholder-oriented organizational behavior. In turn, stakeholder-oriented organizational behaviors are predictors of both market performance and commitment. Nevertheless, stakeholder-oriented organizational behaviors are not direct antecedents of both financial performance and reputation.
PB Sustainability
SN 20711050
YR 2018
FD 2018-12-11
LK http://hdl.handle.net/11093/5966
UL http://hdl.handle.net/11093/5966
LA eng
NO Sustainability, 10(12): 4724 (2018)
DS Investigo
RD 06-dic-2024