Vicariously resilient or traumatised social workers: exploring some risk and protective factors

Abstract

Due to the indirect exposure to traumatic realities, social workers may experience emotional responses of vicarious traumatisation or vicarious resilience. Previous research indicated that risk factors (workload and trauma caseload) provoke vicarious traumatisation and that protection factors (recovery experiences and organisational support) can buffer this relationship. However, the empirical testing of these associations was scarce amongst social workers. This cross-sectional study aims to answer two main research questions: (i) can workload and trauma caseload predict vicarious resilience and vicarious trauma? (ii) Can recovery experiences and organisational support mediate the influence of risk factors on emotional responses? A sample of 373 Spanish social workers (87 per cent females) completed a questionnaire online. The structural equation modelling analyses showed that workload and trauma caseload make recovery experiences and organisational support less likely, facilitating the emergence of vicarious trauma. Recovery experiences and organisational support protect people from vicarious trauma and promote vicarious resilience, both directly and by limiting the influence of workload and trauma caseload. These results highlight the need for interventions enhancing recovery experiences and organisational support as a means to promote vicarious resilience and to decrease vicarious trauma. The need to reduce other risk factors, enhancing protective factors, is also noted.